新義豊株式会社Medical Support / Clinic DX / AI
日本語English繁體中文
Menu
日本語English繁體中文

Shingihou Main Services

Supporting medical coordination, bio-resource coordination, and Clinic DX from Fukuoka.

Founded in July 2015. Based on the practical work developed through Medical Supporter, Shingihou guides visitors by purpose across KusuriJapan, Bio Shingihou, MS Platform, SGH Phone, Web/SNS operations support, Live Chat, AI automation, and regional products.

View ServicesView Careers
Representative Director and President Lin Chichuan
Representative Director and PresidentLin Chichuan

The representative director reviews the right contact point for medical support, Clinic DX, and related business inquiries.

The name Shingihou was inherited from the rice and grain shop my grandfather ran in Yilan, Taiwan, about a century ago.
  • InnovationCreating new approaches
  • IntegrityActing with principle and responsibility
  • AbundanceBringing value to people and regions

How inquiries are handled

  1. 01ReviewConfirm the inquiry area
  2. 02OrganizeSeparate the relevant services
  3. 03GuideConnect to the right channel
Multilingual medical support and coordination with medical institutions in Japan
Representative Director and President Lin Chichuan
Lin ChichuanRepresentative Director and President

MESSAGE

Message from the President

The name Shingihou was inherited from the rice and grain shop my grandfather ran in Yilan, Taiwan, about a century ago.

Thank you sincerely for your continued support and consideration.

Our company was founded in Fukuoka in July 2015 (Heisei 27). The company itself is young, but the name "Shingihou" is old: about a hundred years ago, during the Japanese colonial era, my grandfather ran a rice and grain shop in Yilan, Taiwan, under that very name. He ran his business by the convictions of innovation (創新), integrity (義理), and abundance (豊富). In the turbulent years of postwar Taiwan, unwilling to compromise his principles, he ultimately brought that business to a close. Times and countries have changed, yet I wish to carry on by the same convictions my grandfather held.

Today, we operate "Medical Supporter," which supports medical tourism, as well as related businesses. Going forward, we will balance connecting with the world and contributing to the region, and devote ourselves to the development of a better society.

We humbly ask for your continued support in the years to come.

Three Inherited Convictions

InnovationCreating new approaches
IntegrityActing with principle and responsibility
AbundanceBringing value to people and regions

Our Work

01

July 2015

Founded in Fukuoka. Medical Supporter began work in international patient support, medical interpretation, visit coordination, and document support.

02

Today

Medical Supporter, KusuriJapan, bio-resource coordination, Clinic DX, AI automation, and Web/SNS operations are presented by area of responsibility.

03

Next

Shingihou continues to balance connection with the world and contribution to the region while arranging practical support around medical institutions step by step.

FOUR PILLARS

Four business pillars

Medical Support, Clinic DX, AI Automation, and Web/SNS operations are the main pillars. Regional products and rice are handled as related business.

SERVICE MAP

Services organized by purpose

The full card opens the official site. SNS links are shown only where confirmed.

Medical Support

International patient support, interpretation, and import-related inquiries are organized from the work developed through Medical Supporter.

Clinic DX

Clinic booking, questionnaires, patient communication, payment, and MyPage workflows are arranged step by step.

AI Automation

Phone, live chat, voice input, FAQ, CRM, and n8n are connected to reduce repeated operations.

Web / SNS

Website, Google review, SNS, and inquiry-flow operations for medical institutions and related organizations.

RECRUIT

Careers

Join us in the work of connecting the world and the region through healthcare. Based in Fukuoka, we are hiring across healthcare, coordination, interpretation, and sales.

Open Positions

Physician

Full-time / Contract
Duties
Counseling (examination) and procedures
Requirements
Medical license; completion of clinical training

Nurse

Full-time / Contract
Duties
Assistance, patient care, and medical procedures under a physician's direction
Requirements
Qualified nurse

Pharmacist

Full-time / Contract
Duties
Support for pharmaceutical import procedures, document checks, and confirmation work with medical institutions and related parties
Requirements
Pharmacist qualification and basic PC skills

Medical Coordination Business — Administrative Staff

Full-time / Contract
Duties
Document preparation, translation, and related tasks for the medical coordination business
Requirements
University degree or higher, native-level Japanese (N1), basic PC skills, standard driver's license

Inbound Travel — Arrangement & Sales

Full-time / Contract
Duties
Arrangement and sales for inbound travel to Japan
Requirements
Native-level Japanese, basic PC skills, standard driver's license (experience preferred)

FAQ

FAQ

Does AI diagnose or prescribe?

No. AI phone, Chatbot, and RAG support reception, classification, confirmed-information guidance, and staff handoff. Diagnosis, treatment plans, and drug decisions remain with physicians and medical institutions.

What does SGH Phone support?

It supports AI phone operations, voice input, inquiry classification, and CRM follow-up for repeated reception, confirmation, and record workflows.

What is checked for KusuriJapan or import inquiries?

Product details, documents, and confirmation points are organized. Effects, safety, customs clearance, and delivery timing are not guaranteed.

Are regional products medical services?

No. Rice, sake, and regional products are related regional business areas and are separated from medical and AI service responsibility.

How should I contact Shingihou?

Please select the closest inquiry type in the contact form so the content can be routed to the appropriate service area.

CONTACT

Tell us which area you need help with.

Use the form for Medical Supporter, KusuriJapan, MS Platform, SGH Phone, Web/SNS operations, Live Chat, AI automation, or regional product inquiries.

service@shingihou.com092-984-3200

If the form does not work, please contact us by email or phone. service@shingihou.com 092-984-3200

NOTICE

Important Notice

This site introduces operational support, import procedure support, clinic DX, AI automation, and related regional businesses. It does not guarantee treatment outcomes, customs clearance, delivery timing, diagnosis, or prescriptions.