Medical Supporter
We started with international patient support, interpretation, coordination, and documentation.
新義豊株式会社Medical Support / Clinic DX / AIShingihou Service Gateway
From Medical Supporter to Clinic DX and AI.
Shingihou organizes its work from international patient support into KusuriJapan, MS Platform, SGH Phone, Live Chat, AI automation, and regional products as separate entry points.
- Founded
- July 2015
- Experience
- 10+ years
- Base
- Fukuoka
- Corporate No.
- 9290001070765
- Services
- 6
ORIGIN
The starting point is Medical Supporter.
Our work began with international patient support, medical interpretation, consultation coordination, and document preparation. The operational gaps we found there now connect to clinic DX and AI automation.
Experience10+ years
Founded in 2015. The work started with international patient support, interpretation, and documentation, and now connects to DX and automation.
TRANSITION
From practical support to AI implementation
Import support, translation, and inbound patient operations are connected to the right business area instead of being mixed together.
Multilingual and import inquiries
We organized gaps between Japanese, Chinese, and English through KusuriJapan and import-related inquiries.
Clinic DX / AI Automation
Booking, questionnaires, phone, chat, notifications, and CRM are expanded through MS Platform, SGH Phone, Live Chat, and n8n.
THREE PILLARS
Three business pillars
Medical Support, Clinic DX, and AI Automation are the main pillars. Regional products and rice are handled as related business.
Medical Support
Multilingual medical support from Medical Supporter
International patient coordination, interpretation, document support, and KusuriJapan-related inquiries are organized as support work around medical institutions, not as diagnosis or prescription.
- Medical Supporter
- KusuriJapan
- Japanese / Chinese / English
Clinic DX
MS Platform for clinic operations
Booking, questionnaires, telemedicine flow, payment, notifications, and patient MyPage are arranged around real reception, care, and communication workflows.
- MS Platform
- Booking / questionnaires
- Telemedicine flow
AI Automation
SGH Phone, Live Chat, and workflow automation
AI phone, voice input, Live Chat, Chatbot, FAQ/RAG, n8n, and CRM are combined to reduce repetitive inquiry, confirmation, record, and follow-up work.
- SGH Phone
- Live Chat / Chatbot
- n8n / CRM
SERVICE MAP
Separate entry points for each service
The full card opens the official site. SNS links are shown only where confirmed.
Medical Support
International patient support, interpretation, and import-related inquiries are organized from Medical Supporter.
Medical Supporter
Multilingual medical supportJapanese medical coordination for international patients and families, including intake support, interpretation, and document preparation.
KusuriJapan
Pharmaceutical import procedure supportSupport for physicians, medical institutions, and individuals in organizing import procedures, required documents, and confirmation points.
Clinic DX
Clinic booking, questionnaires, patient communication, payment, and MyPage workflows are arranged step by step.
AI Automation
Phone, live chat, voice input, FAQ, CRM, and n8n are connected to reduce repeated operations.
SGH Phone
AI phone and voice inputAn AI voice and phone operations system for reception, outbound calls, CRM follow-up, voice input, and inquiry classification.
Live Chat / AI Automation
Live Chat, Chatbot, and AI automationWorkflow design using Live Chat, Chatbot, n8n, CRM, LINE, email, and Google Workspace.
FAQ
FAQ
Does AI diagnose or prescribe?
No. AI phone, Chatbot, and RAG support reception, classification, confirmed-information guidance, and staff handoff. Diagnosis, treatment plans, and drug decisions remain with physicians and medical institutions.
What does SGH Phone support?
It supports AI phone operations, voice input, inquiry classification, and CRM follow-up for repeated reception, confirmation, and record workflows.
What is checked for KusuriJapan or import inquiries?
Product details, documents, and confirmation points are organized. Effects, safety, customs clearance, and delivery timing are not guaranteed.
Are regional products medical services?
No. Rice, sake, and regional products are related trading or regional business areas and are separated from medical and AI service responsibility.
How should I contact Shingihou?
Please select the closest inquiry type in the contact form so the content can be routed to the appropriate service area.
CONTACT
Tell us which area you need help with.
Use the form for Medical Supporter, KusuriJapan, MS Platform, SGH Phone, Live Chat, AI automation, or regional product inquiries.
- Legal name
- 新義豊株式会社
- English name
- Shingihou Co., Ltd.
- Founded
- 2015年7月
- Corporate number
- 9290001070765
NOTICE
Important Notice
This site introduces operational support, import procedure support, clinic DX, AI automation, and related regional businesses. It does not guarantee treatment outcomes, customs clearance, delivery timing, diagnosis, or prescriptions.